The Latest Information About the Evolving Coronavirus

Updated 8/5/20

Important Updates to Our Pandemic Policy Amendments

We have made some important changes to our Pandemic Policy Amendments in place during this pandemic state of emergency. Please be sure to read all documents thoroughly and follow all policies and procedures accordingly.

Pandemic Policy Amendments – Updated 8/5/20

Entry Screening Process for Prevention of COVID-19

ICF Visitor Policy

Other Materials Referenced in Pandemic Policy Amendments

Thank you!

Updated 7/29/20

Updates Made to the CCHS Reopening Plan

We have once again made changes to our Reopening Plan. Please take a moment to familiarize yourself with any changes as they apply to you, or someone you care for.

Our Reopening Plan is being revised frequently based on a variety of factors. Please continue to check our website for ongoing updates.

Thank you!

Updated 7/3/20

New Public Health Advisory Levels and Revised Reopening Plan

Yesterday, Governor Dewine, issued a new Public Health Advisory System in the State of Ohio.  This system is based on seven indicators to determine four levels of public emergency response including new cases per capita, sustained increase in cases for 5 day period, the proportion of cases that are not congregate cases, sustained increase in ER visits for 5 day period, sustained increases in COVID hospital admissions, and ICU bed capacity.  

For all alert levels, the basic precautions should be followed: temperature recording and COVID screening for all, handwashing, sanitizing surfaces frequently, wearing face coverings, maintaining physical distancing.  CCHS must ensure that all employees are adhering to these precautions while at any work site.

YELLOW: ALERT LEVEL 1: A county has triggered zero or one of the seven indicators, and there is active exposure and spread.  All should follow current health orders.

ORANGE: ALERT LEVEL 2: A county has triggered two or three of the seven indicators, and there is increased risk of exposure and spread.  Response: Exercise high degree of caution and follow current health orders.

RED: ALERT LEVEL 3: A county has triggered four or five of the seven indicators, and there is very high exposure and spread. Risk is very high. Response: Ohioans should limit activities as much as possible. Wear a mask when you go out.  Follow current health orders.

PURPLE: ALERT LEVEL 4: A county has triggered six to seven of the indicators, and there is severe exposure and spread. Response: Stay home as much as possible.  Only leave home for essential supplies/services.  Follow all health orders.

As of Thursday afternoon (yesterday), seven counties are at Level 3 (Red) across Ohio. Those counties include Trumbull, Huron, Montgomery, Butler, Cuyahoga, Hamilton, and Franklin.  Franklin is quickly approaching Level 4 per the data. Therefore, CCHS has revised our reopening plan and made adjustments to office space planning based on the alert system.

Please review the revised reopening plan below and familiarize yourself with these changes.

Thank you, and remember, we are in this together!

Updated 6/1/20

Updates to Visitor Policies in Waiver and ICF Settings

Our agency recognizes that a lack of in-person engagement with family and friends who live outside of the facility may significantly diminish a person’s quality of life, making visits necessary to address the person’s emotional wellness despite potential physical health risks.

Per State guidance, as a provider, we must make every effort to mitigate risks to the highest degree possible. Visits for people in congregate care settings present a significant challenge due to the number of vulnerable people living together and the number of staff needed to ensure visits are conducted safely.  We are also required to know where the residents have been or who has had contact with them as it is critical to contain the spread of infection if someone tests positive for COVID-19.  Contact tracing is much more difficult for the provider to monitor or ascertain where visitors may have been and the people they have been in close contact with prior to visits.

The Ohio Department of Health’s (ODH) suspension of visitation in all long-term care facilities remains in effect.  However, at the discretion of each provider, planning for OUTDOOR ONLY visits may be an option.   Per the guidance document provided, the agency must consider all implications for resident’s physical and mental well-being for when to allow personal visitations.  Before visitations may be considered, the individual’s team must evaluate to ensure the visitation is going to be emotionally beneficial and knowing that social distancing prohibits hugging, handholding, and following PPE guidance.

Per the ODH guidance, we must also consider the following when approving visits:

  • Is the home clear of quarantine/isolation cases for staff and individuals?
  • Is the home clear of staff positive cases (for 14 days since last staff who tested positive was in facility)?
  • Have other factors increased risk of exposure to COVID-19 in the last 14 days with/without COVID-10 consequences?

We have designated spaces in each location for contact-free, outdoor visitation ONLY.  No visitors are permitted to go into homes or apartments for any reason.

The following are guidelines for the visitations effective June 8th, 2020 for locations where we serve as a provider:

Updated 5/13/20

Important: Our Plan for a Safe Transition to Reopening

As Ohio begins the process of reopening, we know that many of you have questions about what that means for CCHS. 

We have worked diligently to create a Reopening Transition Plan that gives us to the opportunity to continue inspiring life journeys, takes into account the unique nature of each program and service area, and most importantly ensures the health, safety, and well-being of everyone involved.

Below you will find a summary of our overall plan as well as brief summaries of the plans for each program and service area. For specific details, we encourage you to read our full Reopening Transition Plan.

General Protocols in Place Organization-Wide

In order to protect the health and safety of everyone, the following protocols will be in place organization-wide through at least the end of June:

  • Visitor restrictions (*see plan for details)
  • Screening and temperature checks for everyone
  • Facial coverings
  • 10 people or less per section of building
  • Deep sanitation of spaces and surfaces
  • No communal dining spaces / break rooms
  • Daily reporting of all symptoms, suspected cases, people tested, and test results for all cases (staff and individuals)
  • Strict social distancing – everyone must maintain 6 foot distancing or if unable use a safety rated barrier in-between
  • Limit community travel (*see plan for details)
  • No in-person events or meetings with more than 10 people (use virtual options whenever possible)
  • Modified Office/Remote Work Plan in place (*see plan for details)
  • Hazard pay for staff working in homes with a positive case (while in quarantine)
  • Dedicated CCHS COVID Hotline (1-740-804-3131) – for any staff or individual COVID-related concern, symptom reporting, communication with Health Dept, etc.
Park West Court Apartments & Johnstown Rd. ICF

The Ohio Department of Health orders related to Intermediate-Care Facilities are still in place, and the plans for Park West and Johnstown reflect these restrictions.

  • Visitor Restrictions
    • All visits are still restricted to virtual only
    • Following the lifting of these orders Park West will be utilizing a controlled visitation room for pre-planned one-on-one visits.
  • Medical and Counseling Appointments
    • Tele-health/virtual options whenever possible (*see plan for details)
    • Visits from in-home providers are allowed provided they pass the screening process and adhere to strict health and safety protocols
  • Community Experiences
    • Not permitted through end of May
    • In June, outdoor-based community experiences will be permitted (*see plan for details)
  • Adult Day/Vocational Habilitation Service Participation
    • Not permitted at this time due to ODH order
    • Following the lifting of these orders, individuals and their teams will work together to complete the DODD Risk Assessment to weigh benefits and risks of returning
Supported Community Living

While not included in the order governing ICFs, all Ohioans, including those we support in their own homes, are still under Governor DeWine’s Stay Safe Ohio order until at least the end of May. Here’s what that means for SCL:

  • Visitors
    • All visits are still restricted to virtual only
    • Beginning in June, outdoor visits will be permitted (*see plan for details)
  • Community Experiences
    • Not permitted through end of May
      • Except for walks/exercise in own neighborhood (*see plan for details)
    • In June, essential community experiences (as defined by team) will be permitted (*See plan for details)
  • Grocery Shopping and COVID Supplies
    • Grocery shopping will be done by SCL administrative staff and delivered to each home
    • Staff will continue to utilize the COVID Supply Request form for any needed PPE, sanitizing supplies, emergency food, etc. Orders will be filled and delivered to each location.
  • Adult Day/Vocational Habilitation Service Participation
    • Our team will work with the county board and individual teams on completion of proper risk assessments, transition plans, and DODD provider assurance forms.
      • No one is to return until the planning process outlined by DODD is completed and approved with instructions from Program Director.
      • ADS/VH and transportation provider must meet and share detailed plans as to how they are meeting the DODD regulations issued May 8th, 2020.
  • Medical and Counseling Appointments
    • Tele-health/virtual options whenever possible (*see Reopening Transition Plan for details
    • Visits from in-home providers are allowed provided they pass the screening process and adhere to strict health and safety protocols
  • Medications
    • All medications will be delivered to the home directly or by an SCL administrative staff member
Career, Activity, & Community

Because of the unique nature of this program and its many community-based activities, the way services are delivered at Career, Activity, & Community will be different, perhaps for an extended period of time. Here’s what we are planning:

  • Adult Day and Vocational Habilitation Services

    • All decisions about returning to CAC will be made through a team process.
      • For those who choose to return, we will work with teams to complete risk assessments and provider assurance forms and submit to DODD and county board for approval
    • Based on what works best for each individual, CAC will begin to provide services using one of the following models:
      • One-on-One in-home support (and/or up to 4 individuals living in same house)
      • One-on-One individual employment support for those who have met criteria for returning to work
      • On-the-Go community-based small groups
      • Dirt Devils Gardening Group (weather permitting)
  • Career, Activity, & Community Building
    • The CAC building will remain closed through the end of June
    • The AcessABLE Community Garden will be open, but limited to a maximum of 10 people
      • A separate, designated bathroom will be available
  • Nursing Services
    • Nursing services will not be available during the building’s closure
  • Transportation
    • One-on-one transportation will be used whenever possible
    • On-the-Go’s will be limited based on vehicle space and our ability to meet all applicable health and safety guidelines
Open Door Art Studio & Gallery

Open Door also poses unique challenges as we transition to reopening. With the physical building still being used as a Pandemic Childcare Center, we have gotten creative with our plan to support our artists.

  • Adult Day and Vocational Habilitation Services
    • All decisions about returning to Open Door will be made through a team process.
      • For those who choose to return, we will work with teams to complete risk assessments and provider assurance forms and submit to DODD and county board for approval
    • Based on what works best for each individual, Open Door will begin to provide services using one of the following models:
      • One-on-one, in-home arts-based instruction and support
      • Community-based, small groups participating in outdoor art adventures (beginning in June)
      • Based on interest and need, may offer virtual arts-based instruction and support
    • Transportation
      • No transportation will be provided until June
      • In June, transportation for community-based groups will resume, but will be limited based on vehicle space and our ability to meet all applicable health and safety guidelines
    • Gallery
      • Open Door Art Studio’s Gallery will remain closed until the Pandemic Childcare Center is no longer needed
    • Exhibitions and Events
      • No in-person exhibitions will take place through at least the end of June
      • Virtual exhibitions and online sales will be available through our website’s online store.
        • Local delivery will be available, and shipping will be available for works on paper
CCHS at UCO Industries

Since the shutdown of the Honda plant in March, we have been working with UCO Industries, the Union County Board, and DODD on a plan to ensure the health and safety of individuals and our staff upon their return to work. Here’s what that will look like:

  • Adult Day and Vocational Habilitation Services
    • All decisions about returning to work will be made through a team process.
      • For those who choose to return, we will work with teams to complete risk assessments and transition plans for submission to DODD and county board for approval
    • Based on the needs of each individual, CCHS will resume limited services on May 27th for individuals who have received approval to return to work 
  • Transportation
    • Transportation will resume on May 27th, but will be limited based on vehicle space and our ability to meet all applicable health and safety guidelines
  • Art Services at Rev 36
    • No art services will be available through at least the end of June
  • Facial Coverings
    • Everyone (individuals, staff, visitors) will be required to wear a face mask and eye wear/face shield
Isolation and Quarantine Center

The isolation and quarantine center that was constructed in the Career, Activity, & Community building will remain open and available for use if needed until at least the end of June.

We know that is a lot of information to digest, so If you have any questions, please don’t hesitate to contact us!

Thank you!

Updated 5/4/20

DODD Health & Welfare Alert: Coping with COVID-19 (View PDF)

According to the Centers for Disease Control and Prevention (CDC), people over the age over 65 and those with lung disorders, heart disease, immune deficiencies, or who are severely obese have a greater risk for contracting coronavirus (COVID-19). People with developmental disabilities may be at a higher risks for getting COVID-19 because of underlying risks factors, such as respiratory issues, asthma, frequent pneumonias, and silent aspiration.

Direct support professionals (DSPs) play a vital role in supporting people during this health crisis. It important to know the facts to protect yourself and those you serve.


You can help yourself and others stay healthy by washing your hands often, especially during these key times when you are likely to get and spread germs:

  • Before, during, and after preparing food
  • Before eating food or helping someone else eat
  • Before and after caring for someone at home who is sick with vomiting or diarrhea
  • Before and after treating a cut or wound
  • After using the toilet
  • After assisting someone in the restroom
  • After blowing your nose, coughing, or sneezing
  • After touching garbage

During the COVID-19 pandemic, you should also clean hands after you have been in a public place and touched an item or surface that may be frequently touched by other people, such as door handles, tables, gas pumps, shopping carts, or electronic cashier registers or screens, etc. Wash hands before touching your eyes, nose, or mouth, because that’s how germs enter the body.

Personal Protective Equipment

The type of personal protective equipment (PPE) you wear will be dependent on the people you are working with and their health status. Your employer will let you know what PPE is required based on current CDC guidance.

This guide from the CDC explains how to properly wear and remove PPE.

Things such as makeup and facial hair, and improper use and removal, can place you at risk for infection. Learn how to wear a mask with facial hair.

Additionally, the Ohio Department of Developmental Disabilities (DODD) has worked with other state agencies to create a Long-Term Services and Supports Pre-Surge Planning Toolkit to assist providers to be better prepared to act rather than react to future COVID-19 outbreaks.

Know the Terms

Social distancing – means avoiding close interaction with other people, which helps reduce the spread of COVID-19. Stay 6 feet apart from others, and stay home when you can.

Quarantine – means restricting movement of people that have been exposed. “Isolation” means separating people who are ill from those who are not.

No exposure – means a person appears well and is able to receive care as they would under normal circumstances. Support staff interacting with non-exposed people should still create a culture of safety and wear face masks when supporting this person.

Exposed – means a person will have had known direct contact for an extended period of time with someone who has contracted COVID-19. People should be carefully monitored for 14 days, and additional PPE should be used with interacting with this person.

COVID-19 Positive — Confirmed or Suspected – means the person has tested positive for the virus or has respiratory symptoms and should be monitored for escalating symptoms. Additional required PPE should be used when supporting this person.

Supporting People through Crisis

Talking about COVID-19 can be difficult, but it helps to keep an open dialogue with anyone you support. Learn how these self-advocates are talking about the virus.

This is also a time to support others with positive thinking tools and tips to regulate stress.

Ohio has a toll-free ‘COVID CareLine’ to provide emotional support for you and the people you serve.

  • Call 1-800-720-9616 to connect with trained counselors.
  • Call from 8 AM to 8 PM, seven days per week. After 8 PM, the CareLine will forward to the National Suicide Prevention Lifeline. You can also text “4HOPE” to 741741.

Self-Care for DSPs

While DSPs work to support other Ohioans, it’s important that they take care of themselves and their own mental health needs. The National Alliance for Direct Support Professionals has created a toolkit of self-care resources and ideas for DSPs. Review COVID-19 Mental Health Resources.

Staying Connected

Just because people are not together in-person doesn’t mean there aren’t many ways to keep in touch. Learn ways to stay connected with family and friends and how to have a meaningful day at home. Also, explore staying connected with your health care providers (counselors, physicians, and psychiatrists) through telemedicine.

  • Google Hangouts – Connect with people from anywhere. With easy-to-join video calls, you can connect face-to-face. View instructions.
  • Facebook Messenger – Instantly reach the people in your life for free. Messenger is just like texting, but you don’t have to pay for every message. Chat and share photos through this service offered by Facebook. View instructions.
  • Zoom – Visually see people and hear their voices through this app. View instructions.
  • Houseparty – This app brings people together to connect and play games. View instructions.

More Information

For more information about COVID-19, visit

Disclaimer of Endorsement: This document contains information and content supplied by third parties. Information contained herein regarding any specific person, commercial product process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by DODD, its directors, or employees.

Updated 4/30/20



Lt. Governor Husted today reemphasized that face coverings are required for employers and employees while on the job. Exceptions for employers and employees include when:

  • An employee in a particular position is prohibited by law or regulation from wearing a face-covering while on the job
  • Wearing a face covering on the job is against documented industry best practices
  • Wearing a face covering is not advisable for health purposes
  • If wearing a face covering is a violation of a company’s safety policies
  • An employee is sitting alone in an enclosed workspace

If any of these exceptions apply to a business or employee, written justification must be provided upon request.

“Wearing a mask is something we do out of mutual respect for one another,” said Lt. Governor Husted. “At work, you wear a mask because you want to protect your fellow employees and because you want to protect your customers. And when you are a customer, though it isn’t required, you should still wear a mask because it will help protect those around you.”

Updated 4/7/20

Good evening Team CCHS,

We are very thankful for everyone who is providing support to the individuals who depend on us!  In my definition, a HERO is one who sacrifices themselves to assist another.  Therefore, I think that all of our Direct Support Professionals, Nurses, Therapists, and support staff are TRUE HEROES! 

Even though you may not see it, we have people working around the clock to get groceries, cleaning supplies, and PPE delivered to the homes; HR and other admin staff are working weekend shifts as DSPs; nursing and executive staff are transporting individuals for testing and working in our dedicated quarantine and isolation unit around the clock; scheduling is answering over 780 calls per week to ensure coverage, etcWe are working on hand-sewn masks for each staff and delivering as they are completed by home/location.  WE ARE ALL IN THIS TOGETHER! 

I am sharing this because we want this to be as seamless as possible for those served and for our wonderful employees!  I assure you we are doing the best we can to ensure health and safety during this time.  If you need something, please fill out our COVID supply request online outlining what you need and we will do our best to get it and deliver to the site ASAP.


Because of the increased services and coordination involved with a pandemic response, we have decided to add a CCHS COVID RESPONSE LINE in addition to the typical Incident Hotline.  The incident hotline will continue to be called for any incident report or situation that is not COVID related and incident report to be filled out online. 

For any COVID related concern or when individuals are exhibiting any symptoms (fever, coughing, shortness of breath, etc…), THE CCHS COVID RESPONSE LINE should be called.


If you do not get an answer, please leave a message or text.  If you do not receive a call back within a few minutes, please call Becky at 614-563-2741.

The COVID line will be answered by a nurse or executive staff member who will then coordinate with HSC SCL nursing and medical professionals for immediate follow-up.  The COVID response team will then assist to arrange testing, transportation to our dedicated quarantine site, or further instructions.  Our isolation and quarantine units are in the Corporate building on the CAC side.  The nursing team will provide care while an individual is in quarantine or isolation.   This team is in constant communication with and provides updates to teams, HSC Nursing, county board, MUI, and other medical professionals on a frequent basis.   

NOTE: IF an individual is being transported by our dedicated COVID team, the staff at the home is responsible to pack clothes, slings for Hoyer/equipment, medications, and treatments, chart, etc.  so that they can be taken with driver to give to the nursing team.

Thank you,
Becky Sharp

Updated 4/3/20

We have made some changes to the Temporary Policy and Procedure Amendments in place during this pandemic state of emergency. Please be sure to read thoroughly and follow all policies and procedures accordingly.

Updated 4/2/20

We know this time can be challenging for many including individuals, families, and our staff. We’d like to share with you some local resources, put together by the Columbus CARE Coalition, that are available to help:

Updated 3/22/20

I am receiving many emails and questions about the Stay At Home order from today. Please see clarifications below:
On 3/22/2020, the Director of the Ohio Department of Health issued a “Stay at Home Order” from 11:59pm on March 23, until 11:59pm on April 6, 2020. Please know that supports to Ohioans with Developmental Disabilities and the operations of our Human Services Organizations are considered ESSENTIAL. Under the following sections, the order specifically allows employees to:
  • 8 – Leave their residence to work for, or obtain services at any provider funded by the Ohio Department of Developmental Disabilities
  • 8 – Human Services Operations include… long-term care facilities; group homes, residential settings for people with developmental disabilities, intellectual disabilities; home-based settings to provide services to individuals with physical, intellectual, and/or developmental disabilities.
  • 12.s – Home-Based Care and Services – Home based care for adults, seniors, children, and/or people with developmental disabilities, intellectual disabilities, including caregivers…
  • 14.b – Essential Travel – Essential travel includes travel for any of the following purposes… Travel to care for elderly, minors, dependents, persons with disabilities, or other vulnerable persons.

On Friday, I had sent essential letter copies and cards to all locations to their email.  I have again attached those for anyone who had not received them. See below for links to these documents:

In these difficult times, it is important that all of us focus our energy and efforts towards ensuring the health and safety of the individuals we serve, while providing the critical services they need.

Please continue to follow social distancing guidelines, even at work if there are multiple staff in the home. Continue to follow the scheduled sanitizing and precautionary screening measures (including taking temperatures) in the homes. It is essential that we do rigorous cleaning and sanitizing each day, multiple times a day.

If you are experiencing difficulties or have any need for supplies, etc., please do not hesitate to reach out to us. 

Please don’t hesitate to reach out with any questions. We are here to support you, and together we will get through this.

Due to the Coronavirus (COVID-19) pandemic, we have instituted temporary amendments to some of our policies and procedures that will remain in effect during the outbreak. Please be sure to read, familiarize yourself, and follow these new policy amendments.

Updated 3/18/20

We currently have PPE, but anticipate a shortage in the coming days and weeks. As a precaution, we will be adopting the following recommendations from the CDC with regard to the conservation of PPE. Please review and be prepared to implement across all CCHS locations if/when needed.

Mask Summary

  • Extended use of facemasks – allows the wearing of the same facemask for repeated close contact encounters with several different patients, without removing the facemask between patient encounters.
  • Restrict facemasks to use by HCP, rather than patients for source control. – Have patients with symptoms of respiratory infection use tissues or other barriers to cover their mouth and nose. 
  • Implement limited re-use of facemasks, which is the practice of using the same facemask by one HCP for multiple encounters with different patients but removing it after each encounter. Discard if soiled, damaged, or hard to breathe through. 
  • Prioritize facemasks for selected activities, such as: 
    • During care activities where splashes and sprays are anticipated 
    • During activities where prolonged face-to-face or close contact with a potentially infectious patient is unavoidable 
    • For performing aerosol-generating procedures, if respirators  

Gowns Summary –

  • Shift gown use towards cloth isolation gowns 
  • Consider the use of coveralls  
  • Extended use of isolation gowns (disposable or cloth), such that the same gown is worn by the same HCP when interacting with more than one patient known to be infected with the same infectious disease when these patients housed in the same location (i.e., COVID-19 patients residing in an isolation cohort). This can be considered only if there are no additional co-infectious diagnoses transmitted by contact (such as Clostridium difficile) among patients. If the gown becomes visibly soiled, it must be removed and discarded as per usual practices. 
  • Re-use of cloth isolation gowns among multiple patients in a patient cohort area without laundering in between.  
  • Prioritization of gowns for the following activities: 
    • During care activities where splashes and sprays are anticipated, which typically includes aerosol-generating procedures 
    • During the high-contact patient care activities that provide opportunities for transfer of pathogens to the hands and clothing of healthcare providers, such as: dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting, device care or use, wound care 
    • When No Gowns Are Available consider pieces of clothing as a last resort, preferably with long sleeves and closures (snaps, buttons) that can be fastened and secured, particularly for the care of COVID-19 patients as single-use. Other options include:  
      • Disposable laboratory coats 
      • Reusable (washable) patient gowns 
      • Reusable (washable) laboratory coats 
      • Disposable aprons 
      • Combinations of pieces of clothing can be considered for activities that may involve body fluids and when there are no gowns available: 
        • Long sleeve aprons in combination with long sleeve patient gowns or laboratory coats 
        • Open back gowns with long sleeve patient gowns or laboratory coats 
        • Sleeve covers in combination with aprons and long sleeve patient gowns or laboratory coats  

Reusable patient gowns and lab coats can be safely laundered according to routine procedures  

Eye Protection Summary –

  • Implement extended use of eye protection is the practice of wearing the same eye protection dedicated to one HCP for repeated close contact encounters with several different patients, without removing eye protection between patient encounters including for disposable and reusable devices.  
    • Eye protection should be removed and reprocessed if it becomes visibly soiled or difficult to see through.   
    • If HCP touches or adjusts their eye protection they must immediately perform hand hygiene. 
  • Prioritize eye protection for selected activities such as: During care activities where splashes and sprays are anticipated, which typically includes aerosol-generating procedures or prolonged face-to-face or close contact with a potentially infectious patient is unavoidable 
  • Consider using safety glasses (e.g., trauma glasses) that have extensions to cover the side of the eyes 
  • Designate convalescent HCP for provision of care to known or suspected COVID-19 patients 
  • Selected options for Reprocessing and clean Eye Protection are provided.  
CCHS @ UCO Industries, Inc. will be closed beginning Monday, March 23rd and continuing through Monday, March 30, 2020.

This closure comes as a result of Honda ordering a production shutdown for this same period, and UCO Industries, Inc. following suit.

All CCHS staff currently assigned to this location will be re-allocated to other areas to help address needs in our continued fight against the coronavirus.

Updated 3/16/20

Career, Activity, & Community will be closed until further notice beginning Tuesday, March 17, 2020.

We realize that this closure may cause significant disruption in the daily lives the individuals who attend, but feel this step is necessary to protect the health and safety of everyone we support, as well as the community-at-large.

We hope you all stay healthy, and we look forward to being able to resume normal operations as soon as it is safe to do so.

Coronavirus (COVID-19) Screening Form for Staff

Extra supplies are on-hand at the Corporate Office.

We have created an easy Jotform for every location to communicate any emergency food, PPE, or supply/equipment need during this time of emergency. These forms will be routed to department heads to ensure follow-up. We are trying to arrange delivery so that we can limit the congregation of people. We will have admin staff available to assist with getting items out to the homes, etc. Please remember to limit face-to-face meetings whenever possible.

Updated 3/14/20

The Ohio Department of Developmental Disabilities has put out an amended order limiting access to ICFs. Please read the full order below:

Updated 3/13/20

The current Coronavirus (COVID-19) pandemic requires that we all take every precaution necessary to protect the individuals we serve. As you know, we value health and safety as a high priority and we are called to proactively implement plans which promote a safe, healthy environment for all those we support, their family members or guardians, our employees, and the community-at-large.

As you know, many authorities oversee our operations and the services that we provide. After receiving recommendations from the Ohio Department of Health (ODH), Center for Medicaid Services (CMS), and Ohio Governor Mike DeWine, our response team met to develop specific plans for all CCHS locations. In addition to the initial email distributed with general procedures for reducing transmission, we have adopted many preventative strategies specific to service locations effective immediately until further official notices are distributed. Please see below for important information as it applies to you.

Preventative Measures Implemented for all CCHS Locations and Service Areas:

– The leadership team has back-up assignments identified for all administrative staff in the event that extra staffing or other support is needed during this State of Emergency. All administrative teams are aware of their responsibilities to ensure that our Direct Support Professionals are supported through this process.

– All events or activities which involve the potential for large groups of people to congregate indoors (for example art exhibitions, organization sponsored dances/parties, etc.). This includes rental of our buildings for outside events.

– We are limiting visitors to CCHS owned and operated facilities due to many individuals who are deemed as high risk/susceptible. These locations include Park West Court Apartments, Johnstown Rd. ICF, Career, Activity, & Community, our Corporate Offices, and Open Door Art Studio & Gallery. No visitors will be permitted into these facilities except in certain situations such as if someone is at the end of life, etc. If such a situation occurs, we will work with the individuals and team to provide proper health screening and visitation guidelines to reduce the risk of disease transmission. These guidelines also apply to interns and volunteers.

– Whenever possible, meetings with individuals who are not CCHS staff or individuals should occur without face-to-face groupings, and instead, rely on technology such as conference calls, Skype, and other widely-available virtual meeting tools.

– All vendors or outside deliveries should come through the front door entrances only. Vendors or delivery personnel should ring the buzzer and will then be met outside of the building. If a vendor or external person has an essential reason that they must enter the building, approval by the Director, Finance Director, or Associate Director is required.

– No employees are permitted to receive visitors at/in work or service locations.

– Community experiences should be limited to those essential for employment, health, welfare, and emergent situations. NOTE: Special caution should be taken for community experiences that involve contact with large groups of people per the Governor’s direction.

– Medical appointments may be completed for essential medical reasons only. Routine appointments may be rescheduled until after extra precautions are not considered emergent and necessary.

– We will attempt to provide alternate means of communication for individuals impacted by visitor restrictions such as Skype, Face Time, phone, email, social media, etc.

– We have purchased bulk supplies including PPE, disinfectants, cleaning and hygiene supplies, extra food and water stores, medical supplies, mattresses and beds, and equipment that have been made available at all locations.

– All tours, provider interviews, and intakes have been postponed.

– All locations will clean their work areas and location surfaces at least once per day with disinfectant including all doorknobs, door openers, light switches, etc. Avoid touching surfaces when possible.

– All employees should wear their employee badge or use a key fob for entry.

– All staff will monitor their own health and follow CCHS policies and procedures. If employees feel sick or have any of the signs/symptoms of the virus, they should not come to work. All employees must follow the procedures for timely notification for call-offs. If you are absent due to the diagnosis of flu or related symptoms during this state of emergency, your absence may be waived by contacting the Director. If off for flu or COVID-19 symptoms, you must return a doctor’s excuse and before returning to work, a note from your physician stating that you can return with no restrictions.

– We will actively screen anyone who is exhibiting signs or symptoms of respiratory issues (fever, cough, shortness of breath, sore throat, chills, etc.), has recently traveled to an area with widespread COVID-19 infections or been in contact with someone who has been diagnosed with COVID-19, or is living in a location where the community-based spread of COVID-19 is occurring.

Site-Specific Procedures in Addition to the Above

Park West Court Apartments (ICF)

– We are recommending and encouraging ICF individuals to stay home from day programs but will be providing alternate active treatment and activities. We are adhering to the closures and notices being sent from day programs and schools, etc.

– If the need for isolation or quarantine is identified, Park West will require the use of the Career, Activity, & Community spaces as designated below.

Supported Community Living (SCL)

– We are following the recommendations of the team regarding visitation and community experiences.

– Medical appointments will be limited to essential appointments and we will follow the recommendations of the team.

– If the need for isolation or quarantine arises, SCL may use the Career, Activity, & Community spaces designated below.

Career, Activity, & Community and Open Door Art Studio & Gallery

– Will follow emergency response plan including mass communication notifications if closures are recommended.

– NOTE: If an active case is determined within a CCHS setting, Career, Activity, & Community must close due to the emergency need for a quarantine location.

CCHS at UCO Industries, Inc.

– CCHS will follow the direction of UCO Industries, Inc. at this site. UCO follows Honda production requirements and is responsible for communicating to associates on the plan for that work location. UCO has provided a memo outlining their preventative measures to all associates and will continue to update as appropriate. Any emergency or change will be sent using the emergency response mass communication methods.

In the Event of Isolation or Quarantine Designation

– The Career, Activity, & Community has designated spaces that can be utilized in the event isolation or quarantine are needed. This location is already equipped with isolation PPE, beds, emergency supplies, medical equipment, food and water supplies, etc.

– If quarantine is initiated, our nurses will work together to ensure that nursing coverage is available at all times in this location to oversee health and safety.

– CCHS will follow recommendations and work with local, state, and federal authorities and follow policies and procedures outlined.

Incident Hotline and Scheduling

– The incident hotline personnel and scheduling departments are available 24/7 to report any urgent issue and will convey immediately to the executive team. All communications for emergency situations should follow our current emergency policies outlined in the 7.00 series.


– We are committed to frequent, transparent communication with all stakeholders. As updates are received, we will continue to distribute through all communication channels and on our website. We are hoping that the above procedures are implemented temporarily and have the outcome of reducing transmission.

We are thankful for our wonderful team of employees, partners, and all stakeholders who assist us in inspiring life journeys and cultivating valued roles for all people.

Updated 3/10/20

Here’s what you need to do to prevent the spread of this, or any, infectious disease:
  • Wash your hands often with soap and water
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash

Here at CCHS, and we take the health and safety of the individuals we support, our staff, and the greater community seriously. We have prepared for situations just like this, and have policies and procedures in place to prevent the spread of communicable diseases and protect the health and safety of everyone we work with.

Please review these policies in detail and ensure you are following all of the guidelines they contain:

In addition, the Ohio Department of Health has set up a call center staffed with experts who can answer your questions regarding the Coronavirus. This call center is open 7 days a week from 9a-8p and can be reached at 1-888-4-ASK-ODH (1-888-427-5634). Online information and guidance can be found on ODH’s website at: